Job Title: Spa Manager
Company Name: Paradise Court
Location: Spring, TX
Are you an experienced leader with a passion for the beauty and wellness industry? Paradise Court Salon & Spa, a renowned destination for relaxation and rejuvenation, is seeking a dynamic and visionary Spa Manager to oversee our spa operations and lead our team to success.
Responsibilities:
- Lead and manage day-to-day spa operations, including scheduling, staffing, and inventory management.
- Recruit, train, and supervise spa staff, fostering a positive and supportive work environment.
- Ensure exceptional customer service standards are maintained at all times, resolving client concerns promptly and professionally.
- Develop and implement strategic plans to achieve spa revenue targets and business objectives.
- Monitor and analyze financial performance, including revenue, expenses, and profitability.
- Collaborate with the marketing team to develop and implement promotional strategies to attract new clients and retain existing ones.
- Maintain spa facilities to the highest standards of cleanliness, safety, and functionality.
- Stay informed about industry trends, developments, and best practices to drive innovation and excellence in service delivery.
Qualifications:
- Proven experience in spa management or a similar leadership role in the beauty and wellness industry.
- Strong leadership and interpersonal skills, with the ability to inspire and motivate a team.
- Excellent organizational and multitasking abilities, with a keen attention to detail.
- Exceptional customer service orientation and a passion for delivering memorable experiences.
- Proficiency in budgeting, financial analysis, and revenue management.
- Knowledge of spa software and systems for scheduling, booking, and inventory management.
- Excellent communication skills, both verbal and written.
- CPR and first aid certification is a plus.
Benefits:
- Competitive salary with performance-based incentives.
- Access to spa facilities and services.
- Ongoing training and professional development opportunities.
- Employee discounts on salon and spa services and retail products.
- Supportive and collaborative work environment with opportunities for growth and advancement.